Privacy Policy

1. Information we collect

• Account information: name, email address, password (hashed), and profile details you provide.
• Listing information: photos, descriptions, pricing, and location of kits you list.
• Booking and payment information: booking history, deposit amounts, and payment tokens. Card details are handled directly by our payment processor and never stored on our servers.
• Communications: messages between renters and owners sent through the platform.
• Usage data: device, browser, IP address, pages viewed, and approximate location.

2. How we use information

• Provide, operate, and improve the Service.
• Process bookings, payments, deposits, refunds, and payouts.
• Verify identity and prevent fraud.
• Send transactional emails (booking confirmations, receipts, return reminders).
• Respond to support requests and resolve disputes.
• Comply with legal obligations.

3. How we share information

We share information only as needed to run the Service:

• Between renters and owners for confirmed bookings (name, contact, pickup/return logistics).
• With service providers (payment processor, hosting, email, analytics) bound by confidentiality.
• For legal reasons when required by law or to protect rights and safety.

We do not sell your personal information.

4. Data retention

We keep your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, and resolve disputes.

5. Your rights

Depending on where you live, you may have the right to access, correct, delete, or export your personal information, and to opt out of certain processing. To exercise these rights, email us at privacy@rentmydrums.com.

6. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No system is 100% secure; please use a strong, unique password.

7. Children

The Service is not intended for anyone under 18. We do not knowingly collect information from children.

8. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised effective date.

9. Contact us

Questions about this policy or your data? Contact us at privacy@rentmydrums.com or by mail: